Delivery

Australia

DELIVERY INFORMATION

Australia

STANDARD SHIPPING*

*Free when you spend $50 or $9.95 flat rate for all orders under $50

Delivered within 5 working days (Metro Areas)
Delivered within 7 working days (Rest of Australia)
Select Standard Shipping at checkout

EXPRESS SHIPPING via Australia Post (Only available during select times)

$15.00 flat rate Australia wide

Delivered within 3 working days (Metro Areas)
Delivered within 4 working days (Rest of Australia)
Select Express Shipping at checkout

International

Urban Skincare Co. is proud to offer international delivery to our overseas customers. NOTE: We no longer ship to Europe (including the UK)

Parcels are delivered by trackable international express courier.

NEW ZEALAND: $30 AUD flat rate for all orders. Allow 5 – 7 working days for delivery.

THE AMERICAS: $40 AUD flat rate for all orders. Allow 5-7 working days for delivery.

ASIA & PACIFIC: $39 AUD flat rate for all orders. Allow 5-7 working days for delivery.

AFRICA: $45 AUD flat rate for all orders. Allow 5-7 working days for delivery.

 

Custom Fees

International delivery costs do not include any taxes or duties applied by the destination country. These additional charges (if applicable) are the sole responsibility of the delivery recipient. It is advised to contact your local customs office for any information on what these charges may be.

Please note that in accordance with Australian export regulations, we are required to declare the exact value and status of each parcel. We are also prohibited by law from identifying an order as a gift for export purposes.

If you decline to pay the applicable taxes and duties and your order is returned, initial shipping costs will not be refunded.

 

Delivery of International Orders

Signature is required for international deliveries and it is the sole responsibility of the receiver to provide an address where someone will be available to receive and sign for the parcel. Re-delivery fees may apply for parcels which are required to be returned to the sender after a failed delivery attempt.

Currency

All orders and applicable shipping costs are in Australian Dollars ($ AUD)

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