Delivery

Xmas Shipping

For guaranteed delivery before Christmas Day within Australia, please place your orders before 11.59pm AEST Wednesday 13 December 2017.  For all orders after this date there is no guaranteed delivery date.
Delivery times for international orders may vary and will also be subject to customs delays during the busy holiday season.

Australia

$9.95 AUD flat rate Australia-wide for all orders under $50 AUD.

Free delivery on all orders over $50 AUD.
Please allow 2-5 business day for delivery from day of dispatch.
If you have not received your order within 7 working days please email us at customercare@urbanskincareco.com

International

Urban Skincare Co. is proud to offer international delivery to our overseas customers.

Parcels are delivered by trackable international express courier.

NEW ZEALAND: $30 AUD flat rate for all orders. Allow 5 – 7 working days for delivery.

THE AMERICAS: $40 AUD flat rate for all orders. Allow 5-7 working days for delivery.

ASIA & PACIFIC: $39 AUD flat rate for all orders. Allow 5-7 working days for delivery.

EUROPE: $45 AUD flat rate for all orders. Allow 5-7 working days for delivery.

AFRICA: $45 AUD flat rate for all orders. Allow 5-7 working days for delivery.

 

Custom Fees

International delivery costs do not include any taxes or duties applied by the destination country. These additional charges (if applicable) are the sole responsibility of the delivery recipient. It is advised to contact your local customs office for any information on what these charges may be.

Please note that in accordance with Australian export regulations, we are required to declare the exact value and status of each parcel. We are also prohibited by law from identifying an order as a gift for export purposes.

 

Delivery of International Orders

Signature is required for international deliveries and it is the sole responsibility of the receiver to provide an address where someone will be available to receive and sign for the parcel. Re-delivery fees may apply for parcels which are required to be returned to the sender after a failed delivery attempt.

Currency

All orders and applicable shipping costs are in Australian Dollars ($ AUD)

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