WHERE ARE YOUR PRODUCTS MADE?

I develop, formulate and test all my products right here in Australia. Due to our global network, our products are manufactured in PRC. All my manufacturing sites have top notch quality control and all development is overseen by my pals in Sydney to make sure to we continue to create the Urban products you know and love!

WHERE CAN I OBTAIN A FULL LIST OF INGREDIENTS

Ingredients are listed under the ingredients heading on each product page. If you want any more information though, contact my customer service friends info@urbanskincareco.com who will help you!

DO URBAN PRODUCTS CONTAIN PARABENS?

Nope, I am Paraben Free. High Five!

DOES URBAN TEST PRODUCTS ON ANIMALS?

I love my furry friends so I don’t test my products on animals.

HOW SHOULD I STORE MY URBAN PRODUCTS?

Take a look at the storage and caution details listed on each product label. As a general rule, store me below 21c

DOES URBAN USE PRESERVATIVES?

To keep Urban products safe, ingredients stable and maintain shelf life, you will find paraben free preservatives in my formulas.

ARE URBAN PRODUCTS SAFE TO USE DURING PREGNANCY?

I like to be on the safe side so I recommend you seek advice from your healthcare professional before use.

CAN URBAN BE USED ON CHILDREN?

I haven’t been specifically designed for kiddies so I would always recommend that you speak with your GP or healthcare professional before using on young children.

DOES URBAN SHIP TO THE EU/UK?

While we’re big fans of the EU and UK, we don’t currently ship there. Not to worry, we’re working on this and we’ll be sure to announce when we can!

WHAT IS URBAN PACKAGING MADE FROM AND IS IT RECYCLABLE?

Most of my Urban goods are made from safe, lightweight and 100% recyclable plastic.

HOW DO I SIGN UP FOR THE URBAN EDM?

Get on our email list by clicking the subscribe button in the footer of urbanskincareco.com. We’ll be sure to send you a pretty fabulous email afterwards to welcome you!

I'VE FORGOTTEN MY PASSWORD - NOW WHAT?

Not a problem! Just select “Lost your password?” on the “My Account” page, create a new password via email.